Regarding outage that caused breakage in MCI service and follow-up.

Regarding planned call-in Super Bowl promotion that was canceled due to FCC pressure.

Includes performance management survey, performance comparison, and summary.

Includes a report on the results of a focus group survey regarding employee perception of their review process; another report by an outside consultant including recommendations; and an executive summary of the new performance management system.

Regarding development of a tax-abatement zone Alliance Airport development. Includes poster presenting aerial photographs and maps of the Dallas and Dallas-Fort Worth airport areas.

Regarding client needs.

Regarding plan to offer residential long distance calling discount on selected frequently-called numbers.

Contains two reports.

Regarding the author of Thriving on Chaos. Includes text of speech, draft of Prometheus Barely Unbound: A Quick Overview of the New Business Logic and an electronic mail with comments from Liebhaber, clippings of Peters newspaper column, The Pursuit of Luck, Decentralization Under the Magnifying Glass, Four Steps to Revolution, Lessons from the Gulf War, and Peters on Excellence.

Correspondence; sample bills.

Contains 32 Word Single Record Billing (SRB) Call Detail Records (CDR) Format Specification and MCI Information Digit Assignment and Practices, both by William Sims.

Regarding MCI's calling card promotion program; 1989 Revenue Plan; Statement of Operations; MIS Update.

Including presentation to MCI Telecommunications: An Industry in Revolution, with annotations by Richard Liebhaber; also including Financial Implications of Alternative MCI Operating Strategies from MCI Corporate Development.

Also regarding short hold 800 service. Pertains to credit and debit card authorization/validation.

For the period July 1 to December 31, 1985.

Regarding possible consultant.

Regarding possible joint venture addressing portable messaging.

Contains promotional materials about the Teleport office park.

Regarding domestic delays, particularly for 800 service and comparisons to AT&T. Includes reports of the PDD Reduction Task Force, comparison of MCI and AT&T delay and why MCI's delay was greater.

Regarding construction of a major switching facility. Includes correspondence with the local 743, International Brotherhood of Electrical Workers.

Contains "A Report on a Visit to British Telecom to Study a New Cost-Effective Power System for Communications Sites," "The Power System 2000 Handbook" by Power and Building Services, and "Modern DC Power Systems: The Power Equipment in British Telecommunications Engineering."

Regarding the software company, key staff resignations, and ramifications for their Enhanced Voice Service (EVS) platform and MCI. Includes an updated Statement of Work for PSI. Also includes some electronic mail regarding billing and payments.

Contains 1988 correspondence and agendas regarding meetings of division presidents and senior vice presidents including Equal Access Status order in January 1986; financial reports and forecasts, and a comparison of MIS and Operations headcount, January 1986 and September 1986; 1989 electronic mail mainly regarding the schedule, General Business Report, and presentation graphics regarding customer service.; 1990 agenda, schedule, follow-up, a white paper on general business, background material and electronic mail regarding meeting agenda.

Regarding FCC's price cap proposal; including internal MCI correspondence; speeches and comments by FCC Commissioner Patricia Diaz Dennis, U.S. Representative John Dingell, and other Telcos.

Regarding comparison of MCI and AT&T rates.

Regarding MCI service for business customers.

Regarding service to MCI business customers, and promotional program and expansion.

Regarding patented scrambler to increase privacy on cellular phones.

Contains detail and executive versions.