Includes status report and background of MCI Telecommunications Corporation's implementation of standardized part numbering and identification procedure; correspondence concerning Roberts' resignation as trustee of CIT; memorandum to divisional heads concerning responsibility for handling customer service and complaints, including statistics for customer service correspondence and calls reaching corporate headquarters.

Includes procedures for handling legal actions by employees and Better Business Bureau complaints; 1981 documents related to OCRTC interconnection agreements, in connection with renewed negotiations; chronology of events in Newcomer decision and 1974 FCC interconnection orders; settlement of account with Radio Shack.

Includes reviews of divisional first quarter revenue performance; proposal for investment in downtown Chicago fiber optic system; proposal to fund an Equal Employment Opportunities Specialist in the Human Resources department; correspondence concerning donation of switching systems and other materials to CIT.

Includes recommendations for agenda items in discussion with DoJ regarding divestiture; letter to GTE chairman Theodore Brophy enclosing information on MCI Airsignal; press release and Q & A sheet announcing the merger of Satellite Business Systems into MCI; correspondence with Regional BOCs concerning business relations.

Includes memoranda concerning integration of SBS personnel; Roberts' recommendations to McGowan for integration of SBS and reorganization of MCI after Wright's retirement.