Customer relations
Found in 1 Collection or Record:
Corporate and miscellany , 1920-1995
Series VI consists of documents produced internally by various PP&L departments, as well as other miscellaneous material from the company. Of note are fact sheets of PP&L’s subsidiary companies in the 1980s, notes and correspondence related to the production of the company’s annual reports and its Statistical Review. Other material of note includes material produced by PP&L’s Public Affairs and Human Resources Departments, such as customer relations training programs from the late 1950s, and perspectives on PP&L’s future energy plans and marketing strategies in the 1980s. There is also some material on the Employee-Management Cooperation Plan formed between management and workers in the mid-1930s.